Our Direct Client is seeking an experienced, full-time, on-site, dedicated Candidate, with skills and expertise as described in below requirement.
6-8 yrs exp Individuals with successful project management experience limited to projects of small scope, limited risk and complexity and/or of short duration. Individuals at this level will typically be assigned to manage projects under the direction of a State supervisor or manager. Individuals with this level of experience are suitable for small Client Agency projects with clear, achievable outcomes, or in assignment as project support on larger projects. Individuals at this level can also be used to in the capacity of a Project Controller, provided that they can satisfy the basic requirements of that position.
Skill Required / Desired
Integration of Customer Service channels - Proficient 4-5 yrs
Management and Training - Advanced 6-7 yrs
Salesforce Einstein Chatbox Implementation/Einstein Chatbox or other chatbox implementations - Proficient 4-5 yrs
Salesforce Service Cloud - Advanced 6-7 yrs